In February 2020, the final evaluation for the Wellbeing on Call pilot was completed. The Wellbeing on Call project team fulfilled the following planned activities:
- Final program evaluation – consisting of data collection, analysis and reporting
- Final program meetings with each of the five participating organisations
- Final WorkSafe Victoria reporting
- Development of the Wellbeing on Call microsite case study
- Development of eight case study videos.
Data was collected through online surveys (Team Members) and interviews (Team Leaders and HR-based staff) at three time points: baseline, immediately post-intervention, and at the final evaluation, four months later (February 2020).
Team Members rated their workplace on multiple factors including:
- Indicators of a Thriving Workplace (ITW), consisting of 40 separate indicators to generate scores for five domains: leadership, connectedness, policy, capability and culture
- Engagement and satisfaction with work
- Self-care practices
- Mental wellbeing
- Psychological capital, and
- Implementation of, and reflections on, the program interventions
Overall, the evaluation indicates the program had a positive impact on wellbeing. Participating teams made gains in each of the ITW domains, consistently outscoring those who did not.